We are committed to your privacy and meeting our obligations under privacy legislation. In terms of any personal, private or confidential details provided to us during registration or during online purchase, any names, addresses, email addresses, organisation names etc, is held by us for the sole purpose of providing you with the product/service or communicating with you about Retention Partners.
Retention Partners will deliver your chosen item/s within 3 business days straight to the email address provided with the order, upon verification of payment. We will also send you a confirmation email. We also provide phone support during business hours, so should you have any difficulties, call us toll-free on 1300 73 83 71 for guidance.
Due to these being online products comprised of company intellectual property we are unable to offer refunds for online purchases. If you are interested in a product but unsure how relevant it is to you, we would be happy to provide what information we can to give you the assurance of what this product is designed to do and how it works, prior to your purchase.